Mike is an experienced transformation program manager, change lead and productivity focused professional with a track record of delivering cost savings, reducing risk, improving customer service, and implementing change in industry.
Mike identifies improvement areas to improve productivity and overcome obstacles utilising process improvement, org design levers and spend/ cost stack interrogation. He engages with identified impactful stakeholders of differing levels of seniority with clear communication to influence those needed to deliver on business plans and goals. Mike listens, digests information, categorises detail, challenges to clarify before ensuring the right output is suitable for the audience. He understands local risks and issues correlating to the strategic holistic picture, prioritising decision making with the input of subject matter expert discussions resulting in clear informed tactical output. He ensures the same vision is shared by all encouraging innovation and contribution to success.
Mike develops talent via coaching and mentoring to enable a working environment built on trust to deliver results aligning to strategy and shows evidence of innovation that has solved problems and improved outcomes.